Lasi Security
Company is the leading provider of security services in New York City
area. Lasi is looking for a Security Dispatcher in the New York City Metropolitan area to
Dispatches
security personnel to client's site for private, protective-services: Reads
posted orders to ascertain personnel requirements and notifies guards of work
assignments and changes in instructions by telephone. Ability to read and
prepare posts assignment information on dispatch board. Compiles and records
data for dispatch, payroll, billings, and personnel records. May issue regular
and special equipment to guards. May interview applicants and recommend hiring
guards.
DUTIES AND RESPONSIBILITIES: Under
immediate supervision, performs
moderately complex security dispatch duties.
Receives and records emergency and non-emergency requests for security,
parking, and other services and dispatches
personnel appropriately.
Screens and directs incoming calls; manages the flow of
information to and from
field units; dispatches maintenance and operations employees
after normal business
hours. Coordinates response of outside emergency services with
agencies’
clientele such as; private businesses, retail stores, corporate and residential
buildings; monitors alarm board and notifies appropriate personnel/ departments
when an
alarm is activated. Maintain all activity logbooks. Input information
into computer
database. Performs other related duties as assigned.
Special Duties
Include:
• Receives & transmits radio communications, dispatching security officers
& off duty officers as is necessary for the purpose of assigning officers, to
protect client property
assistance & security.
• Operates monitoring main office and dispatch security officers; interprets
alarms
received & routes the information appropriately for up to 12 hours
per shift.
• Prepares reports and correspondence regarding daily incidents.
• Receives & records all telephone calls; responds to the situations
reported as is
warranted; provides required information &/or directions.
• Performs other related duties as required.
• Performs other related duties as required. Minimum
Requirements:
Completion of a post-secondary office occupations programor equivalent and one
(1) year related experience. Directly related work experience may
be
substituted for educational requirements.
Special
Requirements:
Applicants must successfully pass a criminal background check
and
pre-employment drug screening.
Required
Skills:
•Capable
of performing under minimal supervision
• Able to work as part of a team
• Ability to multi-task in a fast paced environment
• Perform under pressure with strong problem solving skills
• Strong administrative skills (Computer literacy, telephone etiquette, data
entry)
• Problem solving and creative thinking under pressure
• Strong communication skills
• Security and dispatching experience an asset but not necessary
• Managing effectively one's own time and the time of
others.
